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Let’s find your setup.

You may already have what you need. Choose your device family, then check the model, available player and connection before requesting a trial.

INSTALLATION & PLAYER HELP

Set up your Amazon Fire TV.

Start with the device you own. Our guide explains the player choice, where your account details belong and what to test before you subscribe.

  1. Check your model and supported player.
  2. Request a trial for this device.
  3. Follow your confirmed access instructions.
  4. Test live TV, sound and your viewing preferences.

Using a MAG box? Follow the portal setup guide.

The details that make a difference

Devices with the same brand can use different operating systems. A Samsung or LG TV is not the same as Android TV. Tell us the exact model rather than installing an app because its name looks familiar.

Using a MAG or portal device?

Select MAG Box in the trial form and enter the MAC address shown in the portal settings. These devices use a different setup from a username-and-password player. Keep any account credentials private.

Apple TV, NVIDIA Shield, Formuler and other options are also listed in the trial form. A listed device is a starting point for setup assistance, not a guarantee that every model or app version is compatible.

Read the device setup checklist ↗
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